Terms of Service

Welcome to Teezy Furniture. By using our website, creating an account, making an enquiry or placing an order, you agree to these Terms of Service.

Products & Pricing

We aim to ensure that product descriptions, images and prices displayed on our website are accurate. However, colours and appearance may vary slightly depending on lighting, photography and your device display.

Prices may change without prior notice. The price applicable to an order will be confirmed before the order is finalised.

Orders

Submitting an order through our website means you are requesting to purchase the selected products.

After your order is received, Teezy Furniture may contact you through WhatsApp, phone or email to confirm product details, availability, delivery information and payment arrangements.

An order is not considered fully confirmed until Teezy Furniture has confirmed it with you.

Payments

Teezy Furniture does not currently collect card details directly through the website.

Payment instructions and arrangements may be provided after your order has been reviewed and confirmed.

Customers should only make payments using payment details officially provided by Teezy Furniture.

Delivery

Estimated delivery times will be communicated when your order is confirmed. Our standard delivery estimate for applicable products is 7–10 working days, unless otherwise stated.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery and contact information.

Product Availability

All products are subject to availability. If an item becomes unavailable after an order is submitted, we will contact you to discuss available alternatives or next steps.

Cancellations, Returns & Issues

If you need to cancel or change an order, please contact Teezy Furniture as soon as possible.

Eligibility for cancellation, return, exchange or refund may depend on the product, whether production or delivery has started, the condition of the item and the circumstances of the order.

If your item arrives damaged or incorrect, please contact us promptly with your order details and supporting photographs where appropriate.

Custom & Made-to-Order Products

Certain furniture may be customised or produced specifically for a customer's order.

Custom, personalised or made-to-order products may have different cancellation and return conditions once production has begun. Any applicable conditions will be communicated before the order is finalised.

Website Accounts

You are responsible for keeping your account details secure and for providing accurate information when using our website.

You must not misuse the website, attempt to gain unauthorised access to our systems or use the website for fraudulent or unlawful purposes.

WhatsApp & External Services

Our website may allow you to continue an order or enquiry through WhatsApp or other third-party services. Your use of those services is also subject to the terms and policies of the relevant provider.

Liability

Teezy Furniture will take reasonable care in providing its products and services. Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms as our products, services or website change. The latest version will be published on this page.

Contact Us

For questions about an order or these Terms, contact: